This Privacy Policy describes how Businessclassflyers.com ("we," "us," "our," or "Businessclassflyers.com") collects, uses, processes, and shares personal information when you visit or use our website, mobile applications, or other services (collectively, "Services"). Businessclassflyers.com operates as a third-party travel search engine, facilitating bookings with travel service providers ("Service Providers"). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms and Conditions.

1. Information We Collect

We collect information directly from you, generate information about your usage, and obtain information from third parties to provide and improve our Services.

1.1 Personal Information You Provide

  • Personal Details: Name, age, gender, or date of birth.
  • Contact Information: Email address, phone number, or mailing address.
  • Booking Information: Traveler’s name, passport number, frequent flyer details, country of citizenship, booking reference, itinerary details, meal preferences, or baggage information.
  • Account Information: Login credentials (email and password) and account settings.
  • Billing Information: Credit/debit card details or billing address (processed securely via third-party payment processors).
  • Preferences: Home airport, seating preferences, or communication preferences.
  • Communications: Questions, complaints, or feedback submitted to our support team.
  • Other Information: Any additional details you provide through forms, reviews, or interactions with our Services.

1.2 Information We Generate

  • Device Information: Information about your device (e.g., hardware, software, IP address, or browser type).
  • Usage Data: Searches, pages visited, time spent on pages, access times, or referring URLs.
  • Location Information: Approximate location or, with your consent, precise location data from your device.
  • Inferences: Preferences or interests derived from your activity to personalize your experience.

1.3 Information from Third Parties

  • Travel Partners: Booking details, traveler information, or preferences shared by Service Providers.
  • Analytics Providers: Browsing or usage data from tools like Google Analytics
  • Advertising Partners: Information about your interactions with ads or third-party websites.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: Process bookings, facilitate travel arrangements, and provide customer support.
  • Account Management: Authenticate your credentials and manage your account.
  • Communication: Send booking confirmations, service updates, or respond to inquiries.
  • Marketing: Send promotional emails, newsletters, or tailored offers (you may opt out).
  • Personalization: Customize your experience based on preferences or usage.
  • Analytics and Improvement: Analyze usage to enhance our Services and develop new features.
  • Security: Detect, prevent, or investigate fraudulent or unauthorized activity.
  • Legal Compliance: Comply with legal obligations, resolve disputes, or enforce our policies.

3. How We Share Your Information

We share your information as follows:

  • Service Providers: With airlines, hotels, car rental agencies, or other travel partners to fulfill bookings.
  • Third-Party Service Providers: With vendors who perform services like payment processing, analytics (e.g., Google Analytics), or marketing on our behalf. These providers are contractually obligated to protect your data.
  • Advertising Partners: With third parties (e.g., Google AdWords, Facebook) to deliver relevant ads, subject to your consent or opt-out preferences.
  • Legal Obligations: When required by law, court orders, or to protect our rights, property, or safety of users.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Aggregated Data: Non-identifiable, aggregated data may be shared for analytics or marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., beacons, tags) to enhance your experience, analyze usage, and deliver personalized ads.

  • Types of Cookies:

    • Essential Cookies: Enable core functionality, such as navigation or booking.
    • Preference Cookies: Store your settings, like language or search preferences.
    • Analytics Cookies: Track usage to improve our Services.
    • Advertising Cookies: Deliver tailored ads based on your interests.
  • Third-Party Cookies: Partners like Google Analytics or ad networks may place cookies to track activity.
  • Your Choices: You can manage cookie preferences via your browser settings or opt out of interest-based ads through platforms like the Digital Advertising Alliance (www.aboutads.info/choices) or Google Ads Settings (www.google.com/settings/ads). Note that disabling cookies may affect functionality.

5. How We Store and Protect Your Information

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, or misuse. Payment information is encrypted during transmission and processed by PCI-DSS-compliant third-party providers. However, no system is 100% secure, and we cannot guarantee absolute security.

Retention: We retain your information for as long as your account is active or as needed to provide Services, comply with legal obligations, or resolve disputes. You may request deletion of your account and associated data.

6. Your Choices and Rights

You have the following options regarding your personal information:

  • Marketing Communications: Opt out of marketing emails by clicking "unsubscribe" or updating account settings.
  • Cookies: Manage or disable cookies via browser settings or opt-out tools.
  • Location Data: Disable location services on your device.
  • Access and Correction: Update your information via account settings or contact us to access, correct, or delete your data.
  • GDPR Rights (for EEA Residents): If you are in the European Economic Area, you may have rights to access, rectify, restrict, or delete your data, object to processing, or request data portability. Contact us to exercise these rights.
  • Data Deletion: You can delete your account and associated data by logging in, navigating to your profile, and selecting "Delete Profile."

7. International Transfers

Your information may be transferred to or stored in countries outside your home jurisdiction, including the United States, where data protection laws may differ. We implement safeguards, such as standard contractual clauses, to ensure your data is protected during transfers.

8. Third-Party Links

Our Services may contain links to third-party websites or services (e.g., Service Providers or ad networks). We are not responsible for their privacy practices. Review their policies before providing information.

9. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us, and we will remove it.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. For material changes affecting previously collected data, we will provide notice and, where required, seek consent.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: contact@businessclassflyers.com